Operational readiness workshops: Insurance

26/3/2026— How to Raise and Monitor Tickets via the Nebras Service Desk and LFI attestation form

30/3/2026— Billing & Invoicing

02/4/2026— Customer Dispute Handling & Process

07/4/2026 — Change Management (aimed at technical and support teams)

09/4/2026 — Customer Communications / Marketing