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PIS Stage | Scenario | Scenario Trigger | Displayed by | Error Message | |||||
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Payment Confirmation & Consent | Debtor LFI rejected the request because of incomplete information in the risk information blockhttps://openfinanceuae.atlassian.net/wiki/spaces/standardsv1rc2standardsv1dot1final/pages/134843363210800446/Common+Rules+and+Guidelines#9.-Risk-Information-Block | LFI (Creditor LFI) | TPP | We are currently unable to process this request with your {LFI Name}. Please try again later. | |||||
Payment Confirmation & Consent AND Authentication | Endpoint Unavailable (Technical Issue): TPP is unable to redirect to LFI as endpoint is unavailable. | LFI | TPP | We are currently unable to reach your {LFI Name}, please try later. | Payment Confirmation & Consent AND Authentication | Duplicate Transaction: TPP should detect where User has triggered a duplicate transaction. | TPP | TPP | It appears that you are attempting to submit a duplicate transaction. If you wish to proceed, please click ‘continue’ otherwise, please ‘cancel’ or ‘back’ to return to payment to make the required changes. |
Authentication | Authentication Incomplete: User moves away from LFI app. | User | TPP | We have not received a confirmation of your authorization from {LFI Name}. Please try again or contact {LFI Name} if the problem persists. | |||||
Authentication | Authentication Timeout: User fails to complete the authentication process within the time parameter specified by the TPP | User | TPP | The request has timed out. We have not received a confirmation of your authorization from {LFI Name}. Please try again or contact {LFI Name} if the problem persists. | |||||
Authentication | Authentication Retry Reached: User fails to complete authentication process within the defined LFI retry parameter. | User | LFI/TPP | LFI : You have exceeded the number of login attempts. Please contact {customer support details} TPP: | |||||
Proxy Lookup | Lookup Beneficiary Not Registered: Beneficiary account not registered in the proxy lookup service. | User | TPP | Payment cannot be completed as the {proxy type} is not registered. Please check the {proxy} and try again. | |||||
Beneficiary Add and/or ActivationSelect Account & Confirmation | Insufficient Funds: Insufficient funds in User selected account. | LFI | LFI/TPP | LFI: You have insufficient funds in your selected account. TPP: {LFI Name} has rejected this request due to insufficient funds in your selected account. Try using another account. | |||||
Select Account & Confirmation | User Account Limit Exceeded (LFI): User configured payment limits exceeded. | User | TPP | You have exceeded the transaction limit set by you. Update these limits from {CTA to configure control parameters} and try again. | |||||
Select Account & Confirmation | LFI Limit (for User Account Segment): LFI defined payment limits for User exceeded. | User | LFI | LFI : You have exceeded the daily transaction limit for this account. TPP: {LFI Name} has rejected this request as you have exceeded the payment limits on your selected account. Try again using another account. | |||||
Select Account & Confirmation | Account Unavailable: Account is sent as part of consent and is restricted due to any reason as permitted by the Central Bank rules and regulations. | User | LFI/TPP | LFI : Your selected payment account is not permitted for this service/transaction/payment. TPP : The payment could not be completed with your selected account. Try again using another account. | |||||
Payment Consent Authorization | Authorization Cancelled: If the User cancels the payment. | User | TPP | Your request to initiate a payment has been cancelled. | |||||
Payment Submission | LFI (Debtor LFI): Payment Execution Delayed (Delayed Transaction) | LFI (Debtor LFI) | TPP | Your payment is delayed due to technical issues and will be retried, please check the status later on the consent dashboard. | |||||
Payment Submission | Creditor LFI Rejected (Declined Transaction): Creditor LFI responds to the Payment Request with a decline (reject) e.g. when no Account exists or the Account is unable to be credited, i.e. frozen etc. | LFI (Creditor LFI) | TPP | Your payment could not be completed as it was rejected by {Creditor LFI}. | |||||
Payment Submission (Multi Payments Only) | Payment Initiation failed due to consent parameter limit being exceeded (Unable to Initiate Transaction): TPP unable to submit the payment (ad-hoc) request due to the consent parameter limit exceeded. | TPP | TPP | You have exceeded the transaction limits set by you. Update these limits from {CTA to configure control parameters} and try again. | |||||
Payment Submission Notification | Failed Redirection (Technical Issue): LFI redirection to TPP is not successful. | LFI | TPP | We are still waiting for the payment confirmation from {LFI Name}. | |||||
Scheduled Payment Submission (Multi Payments Only) | Payment Initiation failed due to consent parameter limit being exceeded (Rejected Transaction): LFI rejects the payment (ad-hoc/scheduled) request due to the consent parameter limit exceeded. | LFI | TPP | {LFI Name} has rejected this request as you have exceeded the payment limits you had set with us. Update these limits from {CTA to configure control parameters} and try again. |
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